Refund policy

Our Return and Refund Policy was last updated 10 August 2024

Thank you for shopping at myfavworld.com.

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you’ve purchased from us.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to MFW

“Goods” refers to the items offered for sale.

“Orders” means a request by you to purchase goods from us.

“Website” refers to myfavworld.com, accessible from https://myfavworld.com

“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel your order within 2 days without giving any reason for doing so.

The deadline for canceling an Order is 2 days from the date on which you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:

By sending us an email: [email protected]

We will reimburse you no later than 14 days from the day on which we receive the returned Goods. We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement.

Returns Policy

Personalized products are usually non-returnable. We have a 07-day return policy.
However, if in an unlikely situation of an issue with the product received by you, you could either request for a replacement or a refund in 2 Days from the dete of delivery. We will initiate the replacement or refund after the products are received by us in unused condition and in their original packaging with their seals, labels and barcodes intact. Making a video when opening the received package is required for return and replacement. We shall, unfortunately, not be able to process returns of any opened / used product(s).
In order for the Goods to be eligible for a return, please make sure that:

The goods were purchased in the last 14 days
The goods are in the original packaging

The following goods cannot be returned:
The supply of goods is made to your specifications or clearly personalized.
The supply of goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Refunds policy

In case of cancellation before shipment for a pre-paid order, refunds are processed within 10-12 working days from the date of receipt of cancellation request.

In case of cancellation after the goods have already been shipped, refunds shall be processed in a maximum of 10-12 working days from the date on which Myfavworld receives the returned goods.

All refunds will be processed on the initial payment mode selected at the time of placing an order except for cash on delivery orders in which case the refunds will be processed on the bank details shared by you on email.

Returning Goods

You are responsible for the cost and risk of returning the goods to Us. You should send the goods to the following address:

House Number 1, New Friends colony, Central Town, Basant City, Threeke road Ludhiana, Punjab, India 142021

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Contact Details: MyfavworldIndia +91-9357775678